Privacy Policy

Privacy Policy – HeliosFinland.com

Welcome to the privacy policy for HeliosFinland.com. This document explains how we collect, use, store, and protect your personal information while you interact with our digital entertainment platform. HeliosFinland.com provides social, recreational experiences that take place entirely in a virtual environment. No real-money transactions are offered or supported.

This policy follows European data protection laws, including GDPR and Finnish regulations. By accessing or using HeliosFinland.com, you agree to the practices described here and acknowledge that you understand how your data is handled.

Data We Collect and How We Use It

Information You Provide Directly

  • Username, password, and email address when creating an account.
  • Optional profile settings or communication preferences linked to your account.

Gameplay and Interaction Information

  • Experience progress, interaction history, and general usage patterns.
  • Virtual interactions associated with your account.

Technical and Device Information

  • Browser details, device identifiers, operating system, language settings, and IP address.
  • Diagnostic information related to crashes, errors, or system performance.

Usage Data

  • Data collected through cookies or tracking tools that help us understand navigation patterns on HeliosFinland.com.

HeliosFinland.com does not support deposits, withdrawals, or financial transactions. All experiences remain strictly virtual.

Purposes of Processing

  • Manage user accounts and provide platform functionality.
  • Improve security, performance, and user experience.
  • Analyze trends to support development decisions.
  • Provide personalization and interface adjustments.
  • Comply with legal obligations.

Legal Basis for Processing Personal Data

Consent

When you voluntarily provide information or accept cookie technologies.

Contractual Necessity

When data is needed to activate or maintain your account and features.

Legitimate Interests

Analytics, troubleshooting, improvement of platform performance and stability.

Legal Obligations

Compliance with European and Finnish regulatory requirements.

Your Rights Under GDPR

As a user, you have the right to:

  • Access your personal data.
  • Correct inaccurate or incomplete data.
  • Request deletion of your information where applicable.
  • Restrict processing in certain situations.
  • Object to certain types of processing.
  • Data portability for eligible data categories.

Many rights can be exercised in your account settings, or by contacting support@heliosfinland.com.

Data Retention and Security

We use technical and organizational measures such as encryption, access control, secure hosting, and continuous monitoring to protect your data.

Data is retained only as long as necessary for platform functionality or legal compliance. Unneeded data is deleted or anonymized securely.

Cookies and Tracking Technologies

HeliosFinland.com uses cookies and similar tools to:

  • Maintain functionality
  • Remember preferences
  • Understand browsing behavior
  • Enhance performance

You may disable cookies via browser settings. Some features may work differently if cookies are restricted. Additional details may be provided in our Cookie Policy.

Sharing Data With Third Parties

HeliosFinland.com cooperates with carefully selected service providers, which may include:

  • Hosting partners
  • Security monitoring services
  • Technical support providers
  • Analytics and optimization tools

These providers are contractually required to protect your data. When data is transferred outside the EEA, safeguards such as Standard Contractual Clauses (SCCs) are applied.

HeliosFinland.com does not sell user information.

Updates to This Privacy Policy

This policy may be updated to reflect legal changes, new features, or technical improvements. Updates will be posted on HeliosFinland.com, and the latest effective date will be displayed.

Access, Modification, and Deletion Requests

You can manage your data through your account settings or by contacting our support team. Some requests may require identity verification to protect your information.

Contact Information

For questions or concerns regarding this privacy policy, contact us at:
support@heliosfinland.com

We remain committed to assisting you and safeguarding your privacy at every step.

Important Notice

HeliosFinland.com is a digital entertainment platform created for adults aged 18 and over. All activities on this website use virtual elements that have no real money value. There are no deposits, withdrawals, cash prizes, or opportunities to exchange virtual items for real-world rewards. If you feel that digital gaming is affecting your well-being, support is available through Peluuri at 0800 100 101.